Tenets of Practice
Over the years, Jeff has developed some key principles that guide his practice. They include the following:
Commitment to Client Service
It may sound a bit cliché, but there are still plenty of litigators who see themselves as “white knights,” who ride to the rescue, slay the dragon, and move on. Jeff treats each litigation case as just a part of the experience of working with him. He takes the time to get to know his clients and understand the goals that underlie the litigation and what’s important to each party, so that he can tailor his services according to his clients’ precise and comprehensive needs.
As a whole, Quarles & Brady has made responsiveness one of its fundamental firm values. We don’t just work for our clients, we work for our clients, and that means they’re the boss. One of the reasons Jeff joined Quarles is because it was a good cultural fit for him, as well as a place that would take advantage of his talents and experience. Not surprisingly, he is necessarily responsive to his clients, because when your boss wants something, you jump.
There are a lot of ways to run a litigation matter, but Jeff always starts with the end goal in mind, then figures out the most practical way to reach it. Gone are the days when lawyers ran up the meter and focused only on “winning,” without sweating the details (or their time and costs), but Jeff was never part of that philosophy in the first place.
It’s part of being practical, but it still bears mentioning: Smart businesses don’t waste money, and neither do smart lawyers. Jeff uses budgets to manage his cases, not only to keep costs under control but to provide transparency into the processes and outcomes.