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Jessica L. Franken featured in article, “27 Data Security Experts Reveal The #1 Information Security Issue Most Companies Face With Cloud Computing & Storage”

Digital Guardian

Following is an excerpt:

Jessica Franken is a Partner with Quarles & Brady LLP in the Intellectual Property group, and is an experienced technology transactions lawyer who works with companies to protect, commercialize and obtain intellectual property. Jessica has negotiated a wide variety of technology-related agreements, including software, patent and trademark licenses, e-commerce agreements, consulting agreements, and joint development agreements. She regularly advises clients on issues faced when providing or obtaining cloud-based services, such as data security, privacy policies, terms of use, terms of service and provides practical advice that helps companies reduce risk and maximize their results.

When it comes cloud computing and data security, the number one issue most companies face is…

Adequate understanding of the cloud-based service provider.

Before moving forward with a cloud-based service, a customer should understand: 1) what data it will upload to the cloud environment; 2) whether any special security requirements, such as HIPAA, may apply; 3) how critical access to data and the services are to the daily running of the business; and 4) the unique requirements that will exist when the services end.