Kelly Lyon Davis and Pamela M. Ploor quoted in article “Websites Could Be Next Disability Law Litigation Hot Spot”Bloomberg BNA 10/11/17
Below is an excerpt:
The likelihood of a disability bias claim based on a company website is increasing because organizations routinely use websites as part of the function of doing business, Kelly Lyon Davis, a partner with Quarles & Brady LLC in Naples, Fla., told Bloomberg BNA. "Human resources is often the gatekeeper for these types of issues because they deal with employee requests for accommodation," Davis said, but website accessibility issues go beyond HR into customer services and IT.
Employers "are facing a cottage industry of plaintiffs’ demands" where companies receive letters stating their websites violate the Americans with Disabilities Act and they're threatened with class action lawsuits unless they agree to a settlement, Pamela Ploor, a partner in Quarles & Brady's Milwaukee office, told Bloomberg.