Naples Office Redesign Spotlighted in Gulfshore Business Article
A recent redesign of the Quarles & Brady Naples, Fla., office was featured in a Gulfshore Business article. The redesign, which incorporated feedback from the office’s attorneys, business professionals and clients, focused on creating a warm, welcoming environment for clients.
Before the redesign, client areas weren’t separated enough.
“It was a little awkward because attorneys were walking past clients in the sitting room, and we wanted to improve the client experience,” Managing Partner Benjamin Brown says. “We wanted to give clients an optimal curated experience because they often can be stressed out.”
The new design allows clients to park and take a short walk on the ground floor to enter the building and conference rooms without stairs. Clients are greeted, offered refreshments and led to conference rooms with opaque glass windows or electric blinds for confidentiality.
Office Manager Leann Miljus worked with 20 staff and 20 lawyers to gather input. “We had a contest and wanted to include elements from the habitat and community,” Miljus explains.
First-floor conference rooms are named after local sanctuaries and swamps, such as Corkscrew and Rookery Bay, and feature wood-framed nature photos by Clyde Butcher and Dan Cunningham that also are displayed in hallways. Third-floor conference rooms are named after palm trees, including Royal Palm, a large multipurpose room. All the building’s plants are live and native, providing color and a natural air filter.