Sarah E. Coyne featured in article "Rainmaker Q&A: Quarles & Brady's Sarah Coyne"
Below is an excerpt:
Q: What skill was most important for you in becoming a rainmaker?
A: The most important skill is being practical when it comes to clients and potential clients — give them solutions. I focus on continuously providing practical, meaningful guidance and tools to make legal compliance understandable and manageable. My goal is to break down the overwhelming network of legal obligations into practical action steps. I am a health care lawyer, so the laws change about every five seconds (slight exaggeration — very slight).
I make it a priority (with the help of my very capable team) to provide proactive, user-friendly alerts, tools and guidance. For example, we provide compliant forms and charts for hospitals to promote Emergency Medical Treatment and Labor Act compliance; we provide training modules for hospitals or other health care entities to use with their staff on new regulatory requirements; and we work with compliance officers to build a practical and health-focused record retention grid using their operational input to supplement our knowledge of the legal requirements.
It is easy to parrot the language of legal requirements; it is harder, but far more rewarding, to boil it down into usable products and guidance. I also love the intellectual challenge of figuring out how to make something complicated and nuanced into a clear and practical action plan for my client.