Chris Emerson is a leader in helping law firms and corporate law departments use technology, processes and data analytics to improve the delivery and client experience of legal services. As senior director of legal operations and innovation at Quarles & Brady, Chris pushes the firm's embrace of innovative technologies and processes such as improved workflows and automation, machine learning, and dashboards.
Through his work, Chris focuses on improving the delivery and client experience of the firm's legal services, including successfully working with client legal operation and procurement groups to improve client outcomes. He also oversees the firm's pricing and matter budgeting functions.
By partnering with Chris, the firm's attorneys are better positioned to provide counsel that fully understands the challenges companies experience in legal operations and how to respond to those client needs more effectively, whether that entails different pricing and service models, dashboards that quantify trends and drive insights into preventive law opportunities, or a combination of tools and legal service better designed to meet their needs. He has helped many companies operationalize areas such as contract management, portfolio litigation, real estate asset management, acquisition and divestitures, regulatory advice, and matter management.
Chris is a member of the Legal Value Network’s Council of Luminaries and its 2021 conference committee. In addition, he previously held multiple roles with the International Legal Technology Association.
Before joining Quarles & Brady, Chris held leadership positions including chief of legal operations and chief practice economics officer at an AmLaw 100 firm. He received an MBA from the University of Missouri-St. Louis and a bachelor of arts degree from Lindenwood University.